Shipping policy

SHIPPING AND PAYMENT

Delivery

We ship orders to your delivery address via a shipping carrier.

Available shipping methods, delivery charges and any free-shipping conditions depend on your destination and are displayed at checkout before you complete your order.

Any delivery estimates provided are indicative unless expressly agreed otherwise. When tracking is available, we will send you the tracking details after dispatch.

Payment

Payment takes place through our secure checkout. Available payment methods and the total amount payable, including shipping and any applicable charges, are displayed before you complete your order.

Prices on the website include applicable VAT. Your order confirmation and invoice will be sent by email.

Undelivered or damaged shipment

If your shipment does not arrive, arrives damaged or contains an incorrect item, please contact info@buyiphones.eu with your order number and a description of the problem.

Where possible, include photographs of the packaging and any visible damage to help us investigate.

We will investigate the issue with the carrier and arrange an appropriate solution. You do not need to resolve the matter with the carrier yourself.